Promote.Barcelona is committed to protecting personal data and respecting the privacy rights of website visitors, prospects, clients and partners. This GDPR page explains how we approach data protection, the rights available to individuals and how to contact us about personal data.
The General Data Protection Regulation, commonly known as GDPR, is a European Union regulation designed to protect the personal data and privacy of individuals. Promote.Barcelona handles personal data responsibly and transparently in line with applicable data protection laws.
This page should be read alongside our Privacy Policy and Cookie Policy. Together, these documents explain what information we collect, why we collect it, how we use it and the choices available to you.
Who we are
Promote.Barcelona is a Barcelona-based digital marketing agency specialising in SEO, GEO (Generative Engine Optimization), AEO (Answer Engine Optimization), content strategy and performance-driven digital growth services.
Company: Promote.Barcelona Website: https://promote.barcelona Email: [insert contact email] Address: [insert registered business address], Barcelona, Spain
For the purposes of applicable data protection legislation, Promote.Barcelona acts as a data controller when it determines the purposes and means of processing personal data collected through its website and business activities.
Where Promote.Barcelona processes personal data on behalf of a client, such as website analytics, marketing data or campaign information, it may act as a data processor. In those circumstances, the client is generally the data controller.
What personal data we collect
We collect personal data only where it is necessary to provide our services, respond to enquiries, improve our website or comply with legal obligations.
The information we collect may include:
- Name
- Email address
- Phone number
- Company name
- Job title
- Website address
- Business and marketing requirements
- Information provided in enquiry forms or messages
- Website usage and technical data
If you become a client, we may collect additional information required to deliver services, manage projects, issue invoices and maintain our business relationship.
Why we process personal data
Promote.Barcelona processes personal data for clear and legitimate business purposes. We do not collect personal information without a valid reason.
- To respond to enquiries, audit requests and strategy-call bookings
- To provide SEO, GEO, AEO and digital marketing services
- To manage client relationships, projects and contracts
- To send relevant proposals, updates and marketing communications
- To improve website performance, content and user experience
- To measure marketing effectiveness and website analytics
- To comply with legal, accounting and regulatory requirements
- To protect our website, business and users from fraud or misuse
We do not sell personal data to third parties.
Legal bases for processing
We process personal data based on one or more of the following legal bases, depending on the purpose and circumstances:
- Consent: When you provide information voluntarily or opt in to marketing communications.
- Contract: When processing is necessary to deliver services or fulfil an agreement.
- Legitimate interests: When processing supports our legitimate business interests, provided your rights and freedoms are not overridden.
- Legal obligation: When processing is necessary to comply with applicable laws or regulations.
Cookies and tracking technologies
Our website may use cookies, analytics tools and similar technologies to understand how visitors use the site, improve functionality and measure marketing performance.
Cookies may collect technical information such as IP address, browser type, device type, pages visited and interaction data. This information helps us improve the website experience and understand which content is most useful.
Where required by law, we request consent before placing non-essential cookies or tracking technologies on your device. You can manage cookie preferences through your browser settings or through the cookie settings available on our website.
For more information, please read our Cookie Policy.
Data sharing
We may share personal data with trusted service providers who help us operate our website, deliver services or comply with legal obligations. These may include hosting providers, analytics providers, email service providers, CRM providers and professional advisers.
We only share the information necessary for the relevant purpose. We require service providers to handle personal data securely and in accordance with applicable data protection laws.
We may also disclose information where required by law, regulation, legal process or governmental authority, or where necessary to protect the rights, property or safety of Promote.Barcelona, our clients or others.
International data transfers
Some service providers or partners may be located outside the European Economic Area. Where personal data is transferred outside the EEA, we take appropriate safeguards to ensure that your information remains protected.
These safeguards may include adequacy decisions, standard contractual clauses or other lawful transfer mechanisms recognised under applicable data protection legislation.
Data retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. This includes providing services, complying with legal obligations, resolving disputes and maintaining business records.
The retention period depends on the type of information, the purpose of processing and applicable legal requirements. When data is no longer required, we securely delete or anonymise it.
Data security
Promote.Barcelona implements appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.
These measures may include access controls, secure hosting, encryption where appropriate, staff awareness and regular review of our security practices.
While no system can guarantee complete security, we take reasonable steps to protect the information we hold.
Your GDPR rights
Under GDPR and applicable data protection laws, you may have the following rights regarding your personal data:
- Right of access: Request confirmation that we process your data and receive a copy of it.
- Right to rectification: Request correction of inaccurate or incomplete personal data.
- Right to erasure: Request deletion of your personal data where legally permitted.
- Right to restrict processing: Request that we limit the processing of your data in certain circumstances.
- Right to data portability: Request a copy of your data in a structured, commonly used format where applicable.
- Right to object: Object to certain processing activities, including direct marketing.
- Right to withdraw consent: Withdraw consent where processing is based on consent.
- Right to lodge a complaint: Complain to a relevant data protection authority.
To exercise any of these rights, contact us using the details provided below. We may need to verify your identity before responding to certain requests.
Marketing communications
We may send marketing communications to individuals who have requested information, subscribed to updates or expressed an interest in our services.
You can opt out of marketing communications at any time by using the unsubscribe link included in our emails or by contacting us directly. Opting out does not affect essential service communications related to an active client relationship.
Third-party websites
Our website may contain links to third-party websites, tools or resources. This GDPR page does not apply to those websites, and we are not responsible for their privacy practices.
We encourage you to review the privacy policies of any third-party websites before providing personal information.
Changes to this page
We may update this GDPR page from time to time to reflect changes in our practices, services, legal requirements or technology.
The latest version will always be available on this page. Continued use of the Promote.Barcelona website after changes are published constitutes acceptance of the updated information.
Contact us
If you have questions about GDPR, data protection or how we handle personal data, please contact Promote.Barcelona.
Email: [insert contact email] Website: https://promote.barcelona Address: [insert registered business address], Barcelona, Spain
We are committed to protecting your privacy, handling personal data responsibly and respecting your rights under GDPR.