These Terms of Service govern your use of the Promote.Barcelona website and the digital marketing services provided by Promote.Barcelona. By using our website, requesting a service or entering into an agreement with us, you agree to these terms.
Promote.Barcelona provides SEO, GEO (Generative Engine Optimization), AEO (Answer Engine Optimization), content strategy, digital marketing consultancy and related growth services to businesses in Barcelona, across Spain and internationally. These terms explain the rights and responsibilities of both Promote.Barcelona and its clients.
Who we are
Promote.Barcelona is a Barcelona-based digital marketing agency specialising in performance-driven SEO, GEO, AEO, content strategy and digital growth services.
Company: Promote.Barcelona Website: https://promote.barcelona Email: [insert contact email] Address: [insert registered business address], Barcelona, Spain
References to “Promote.Barcelona”, “we”, “us” or “our” refer to the business providing the relevant services. References to “you” or “your” refer to the website visitor, prospective client or client using our services.
Acceptance of these terms
By accessing or using the Promote.Barcelona website, you agree to comply with these Terms of Service. If you do not agree with any part of these terms, you should not use the website or request services from us.
For paid services, these Terms of Service may be supplemented by a proposal, service agreement, statement of work, contract or other written agreement. Where there is a conflict between these terms and a signed agreement, the signed agreement will normally take priority.
We may update these Terms of Service from time to time. The latest version will always be available on this page, and continued use of the website or services constitutes acceptance of any updated terms.
Our services
Promote.Barcelona provides digital marketing services designed to improve online visibility, attract qualified traffic, generate leads and support measurable business growth.
Our services may include:
- Search Engine Optimization (SEO)
- Generative Engine Optimization (GEO)
- Answer Engine Optimization (AEO)
- Technical SEO audits and optimisation
- Keyword and market research
- Content strategy and content production
- On-page optimisation and internal linking
- Authority building and digital PR
- Conversion rate optimisation recommendations
- Analytics, reporting and performance reviews
The exact scope of services, deliverables, timelines, fees and responsibilities will be defined in the relevant proposal, agreement or statement of work.
Website use
You may use the Promote.Barcelona website for lawful purposes only. You agree not to use the website in any way that could damage, disable, overburden or impair it, or interfere with another user’s ability to access and enjoy the website.
You agree not to attempt to gain unauthorised access to the website, user accounts, servers, databases or connected systems. You also agree not to use automated tools, scraping technologies or other methods to extract data from the website without our prior written permission.
We reserve the right to restrict or terminate access to the website if we believe that a user has violated these Terms of Service or applicable law.
Intellectual property
All content on the Promote.Barcelona website, including text, graphics, logos, images, design elements, code, reports, templates and other materials, is owned by Promote.Barcelona or used with permission.
You may view, download and print content from the website for personal or internal business use only. You may not reproduce, distribute, modify, publish, sell or use any content for commercial purposes without our prior written consent.
All trademarks, logos and brand names displayed on the website are the property of their respective owners. Their use does not imply endorsement or affiliation unless expressly stated.
Client content and materials
Where a client provides content, brand assets, website access, data or other materials for use in a project, the client confirms that it has the necessary rights, permissions and authority to provide those materials.
Promote.Barcelona may use client-provided materials solely for the purpose of delivering the agreed services. We will not use client materials for unrelated purposes without permission, except where required by law or necessary to protect our legitimate business interests.
Client responsibilities
To enable Promote.Barcelona to deliver services effectively, clients agree to provide accurate, complete and timely information, access and approvals where required.
Client responsibilities may include:
- Providing access to relevant websites, analytics platforms and marketing accounts
- Supplying brand guidelines, content, product information and business details
- Reviewing and approving deliverables within agreed timescales
- Providing timely feedback and decisions
- Ensuring that website access, hosting and technical systems remain available
- Informing us of changes that may affect the project or strategy
Delays caused by missing information, delayed approvals, limited access or other client-side dependencies may affect project timelines and deliverables.
Service proposals and agreements
Each service engagement is governed by the specific proposal, agreement or statement of work agreed between Promote.Barcelona and the client.
Proposals may define the scope of work, deliverables, timeline, payment terms, responsibilities, assumptions, exclusions and reporting arrangements.
Any changes to the agreed scope must be agreed in writing by both parties. Additional work outside the original scope may be subject to additional fees and revised timelines.
Fees and payment
Fees for Promote.Barcelona services will be set out in the relevant proposal, agreement or invoice. Unless otherwise agreed in writing, invoices are payable within the payment period stated on the invoice.
Clients agree to pay all fees due in accordance with the agreed payment terms. Late payment may result in the suspension of services, late-payment charges or other remedies permitted by applicable law.
Fees do not normally include third-party costs such as advertising spend, software subscriptions, hosting, domain registration, paid tools, licensing fees or external supplier costs, unless expressly stated in the proposal or agreement.
Results and performance expectations
Promote.Barcelona uses a data-led, performance-focused approach to digital marketing. However, no agency can guarantee specific search rankings, traffic volumes, lead volumes, sales, revenue or placement in AI-generated answers.
Search engines, AI platforms and digital marketplaces are influenced by factors outside our control, including algorithm updates, competitor activity, market changes, website conditions and client implementation.
We commit to providing professional services, strategic recommendations and transparent reporting. We do not guarantee specific results unless expressly agreed in writing.
Confidentiality
Both parties may receive confidential information during the course of a business relationship. This may include business plans, marketing strategies, financial information, customer data, technical information and other non-public materials.
Each party agrees to keep confidential information secure and use it only for the purpose of delivering or receiving the agreed services.
This obligation does not apply to information that is publicly available, independently developed, lawfully received from a third party or required to be disclosed by law.
Data protection and privacy
Promote.Barcelona respects privacy and handles personal data in accordance with applicable data protection laws and our Privacy Policy.
Where Promote.Barcelona processes personal data on behalf of a client, the parties may need to enter into a separate data processing agreement where required by applicable law.
Clients remain responsible for ensuring that they have the necessary rights and permissions to share personal data, website access and other information with us.
Third-party tools and platforms
Our services may involve the use of third-party tools, platforms, analytics services, advertising platforms or software providers. These tools may have their own terms of service, privacy policies and pricing structures.
Promote.Barcelona is not responsible for the availability, performance, security or policies of third-party platforms. Clients are responsible for reviewing and accepting the terms of any third-party service used in connection with their project.
Limitation of liability
To the maximum extent permitted by law, Promote.Barcelona shall not be liable for indirect, incidental, special, consequential or punitive damages, including loss of profits, revenue, data, business opportunities or goodwill.
Our total liability for any claim arising from the services shall be limited to the fees paid by the client to Promote.Barcelona for the relevant services during the period immediately preceding the claim, unless otherwise required by law.
Nothing in these Terms of Service excludes liability that cannot be excluded under applicable law.
Termination
Either party may terminate a service agreement in accordance with the notice period and conditions set out in the relevant proposal or contract.
Promote.Barcelona may suspend or terminate services immediately if a client breaches these terms, fails to make payment, provides false information or engages in conduct that harms our business, reputation or other clients.
Upon termination, the client remains responsible for payment of fees for work completed up to the termination date.
Changes to services and terms
We may update these Terms of Service, our website content or the way we provide services from time to time. Changes may be necessary to reflect new services, legal requirements, technology changes or improvements to our business.
The latest version of these Terms of Service will always be available on this page. Continued use of the website or services after changes are published constitutes acceptance of the updated terms.
Governing law
These Terms of Service are governed by the laws of Spain, unless otherwise agreed in writing. Any disputes arising from these terms or the use of our services shall be subject to the jurisdiction of the competent courts in Spain, unless otherwise required by applicable law.
Contact us
If you have questions about these Terms of Service or wish to discuss a service agreement, please contact Promote.Barcelona.
Email: [insert contact email] Website: https://promote.barcelona Address: [insert registered business address], Barcelona, Spain
By using the Promote.Barcelona website or engaging our services, you acknowledge that you have read, understood and agreed to these Terms of Service.